Terms and Conditions
ALTITUDE REWARDS CLUB
Terms and Conditions
1. Membership of the Altitude Rewards Club is granted free of charge to all serving employees and pensioners of British Airways plc and its subsidiary companies who are resident in the United Kingdom, and to all members of other British Airways clubs affiliated or associated to the Central Council of British Airways Clubs.
2. Proof of eligibility shall be the possession of a British Airways staff number or a BA Clubs membership number.
3. The scheme provides an opportunity for members to have access to the benefits outlined on the BA Clubs’ website, in BA News and in Touchdown. Neither BA Clubs nor British Airways or its subsidiaries shall be held responsible for the contents of advertisements on the website, in BA News or in Touchdown, or for any failure of a participating company to provide the goods or services advertised, or for goods or services not being of an expected standard, or for any loss or damage incurred as a result of the use of such goods and services. Responsibility for such issues rests with the providing company.
4. In order to access ‘Altitude Reward Gateway’ benefits, each member has an account which is accessed using an eMail address and password. This account is non-transferable and ceases on that person becoming ineligible for membership benefits, for whatever reason. Members must keep their personal details secure as they allow access to their account.
5. Offers and/or benefits are subject to availability and may be withdrawn or amended by the providing companies or BA Clubs at any time.
6. The Altitude scheme is administered by British Airways Clubs whose offices are at The Concorde Club, Crane Lodge Road, Cranford, Middlesex, TW5 9PQ
7. Any comments or suggestions on the service provided should be addressed to the Chief Executive of BA Clubs at the above address.
